Privacy Policy for Lumexanioniva
How we handle and protect your personal data in Malaysia
What Personal Information We Collect
Your privacy is important. We collect contact and order details only as needed to fulfill flower shop services, support, and communication.
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→Name and contact details
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→Order and payment information
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→Delivery address and instructions
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→Message content for custom orders
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→Communication preferences
We gather this information directly from you during shopping, ordering, or when contacting support.
How We Use Your Data
Information helps us process orders, confirm delivery, respond to inquiries, and personalize services to improve your experience.
We may use email or phone to keep you informed of order status or to clarify delivery needs as requested.
Your Rights and Choices
You may ask to review, correct, or delete your data. Contact us for privacy-related concerns or requests at any time.
Right of Access
You can request a copy of your data held by us.
Right to Correction
Ask us to update or correct details if inaccurate.
Right to Erasure
Request deletion of your information if desired.
Right to Portability
Receive your information in a portable format upon request.
How We Share Your Data
We share personal information only with partners involved in order processing and delivery as required.
No data will be sold. All third parties are required to follow appropriate privacy and security practices.
Your Data Security
We implement technical and organizational measures to protect information against loss or unauthorized access.
Staff are trained in privacy obligations and review practices regularly to maintain safety.
Contact Regarding Privacy
Address: Jalan Tun Dr. Awang, 11900 Bayan Lepas, Penang Malaysia
Phone: +6018-060 0244
Email: content@lumexanioniva.sbs